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No Trace of Water Damage in Manhattan Home after Restoration by SERVPRO

1/13/2020 (Permalink)

Tile floor and walls with air movers set-up We have the tools and equipment when water damages your home.

Our Team of Professionals Provide you With the Results that you and your Manhattan Home Deserve

A homeowner in Manhattan called SERVPRO, informing us that a significant part of her home was flooded with water, and she needed assistance. She had turned off the mains, so the intrusion had stopped, but it was not clear whether the loss originated from a faulty appliance or a supply pipe.

When dealing with such water damage cases in Manhattan, our SERVPRO crews take a proactive approach to ensure we establish all problems and make the right steps to fix them. Among the first issues to establish was whether there were access restrictions to the loss site. The loss had only affected the ground floor in the building, so issues like intrusions into wall cavities or ceiling spaces, which complicate access to the spilled water, were minimal. With fast extraction and drying, we could complete the restoration process.

Water loss incidents are notorious for sparking safety or security issues when they affect the property. For a loss discovered immediately, the primary concern is electrical faults if the water finds a way into sockets or power cables. With most of the water at the house being on the floor, we anticipated no such problems. However, our SERVPRO technicians still used circuit checkers for confirmation. 

For severe water loss incidents, additional services such as pack-outs, specialized content cleaning, and drying may be necessary. Our SERVPRO team was ready to perform any of these services at the property. Although we did not need to perform a pack-out, we still had to move some contents from the wet ground floor area to upper rooms in the house, clearing space to extract water and perform drying procedures. Wet-vacuuming the rooms with a truck-mounted water extractor removed most of the water.

We also performed immediate stain removal in some parts of the carpet in the living room through spot cleaning before embarking on drying. We set up a couple of air movers and dehumidifiers, monitoring them every 24 hours, ensuring that the house regained its preloss state in just a few days.

Fast, targeted action helps save water-damaged property. Call SERVPRO of Upper West Side at (917) 498-1362 to help. We're Faster To Any Size Disaster.

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We Get You Back In Business After A Flood In Manhattan

1/10/2020 (Permalink)

Air mover on the floor of a living room with a black couch and various tables and shelves The air movers are drying the room in this home after a storm hit. Our technicians removed the carpet as a loss and restored this home right away.

Mitigating Commercial Flood Damage in Your Manhattan Diner Should also Address Salt Water

When the East River pushes over its banks in Manhattan, business owners should have concerns about the salt deposits left behind. Contaminants related to flooding can change once-familiar surroundings in diners and small restaurants from safe to highly risky. The health effects associated to flooding decrease from the use of our disinfectant sprays, but salt remains unaffected by such applications.

Salt left behind in Manhattan businesses make flood damage especially troublesome for many. Because of its hydrophilic properties, the increased moisture close to structural materials can rapidly erode finishes. Corrosion of metals, including underneath protective paints, can happen quickly. Chlorine is only one of the three most common salts deposited on surfaces during a flood. Sulfide and nitride ions also bond to surfaces. The damage caused when surfaces stay damp from ocean water happens much faster than with freshwater. 

This stark increase in the rate of how quickly damage such as corrosion sets in on metal plumbing, electrical components, and metal furnishings requires swift manual removal of the film left on these items. Rinsing with fresh water often fails to remove all of the salts in any given area. A very dilute mixture containing muriatic acid helps dissolve salt from surfaces when applied with a cloth. We use rubber gloves and goggles during this task, and follow it up with a thorough rinsing with clean water. 

Even after drying the area using axial fans and desiccant machines, any remaining salt in the area can continue to cause corrosion. We recommend regular inspections so you can stay informed of any problems that develop before they cause interruption of electrical service or broken plumbing.

One area that diner owners might find they often replace due to flood damage from the Hudson or East River is the floors. Tile flooring can withstand flooding, even when salty, better than other flooring materials. Another option, while seemingly counterintuitive, is inexpensive carpeting. Gluing this directly to a concrete slab allows secure removal in the event of any future flooding. Our building department team can discuss potential options with you to help reduce the impact of any future disasters.

SERVPRO of Upper West Side stays prepared to assist diners and eateries in Central Park West stay open after flooding bathes our part of the city. Call (917) 498-1362 for experts who live and work here, and who know how flood damage from the East River can affect local businesses.

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We Have The Proper Techniques To Restore Your Manhattan Home After A Flood

12/19/2019 (Permalink)

Our equipment drying out residual moisture in this home Our equipment dried out the residual moisture during this partial demolition after a flood disaster hit this home.

Crucial Steps in Managing Flood Damage Incidents in Manhattan Involving Sanitary Water

Flooding incidents cause different categories of water loss. Category-one water loss involves sanitary water and mostly happens when rainwater filters into the house. Typical scenarios include winds or debris opening up holes on the roof, letting in rainwater. Alternatively, driving rain can push rainwater through gaps in doors or windows. With a few crucial steps, it is possible to control flood damage involving sanitary water.

Protecting Contents

When flood damage incidents in Manhattan involve sanitary water, the intrusion point is usually at an elevated point, meaning no groundwater reaches the interior. Such incidents can affect more items, so there is a need to protect them. In case we find an ongoing intrusion such as arriving when it is still raining or when draining water trapped in the ceiling, our SERVPRO technicians use plastic sheets to cover contents protecting them from unnecessary exposure. We also use towels to wipe off excess water from items and remove materials from the floor where most collects.

Expedited Water Extraction

Extracting the standing water left after flood damage strikes helps kick start restoration of the property to its preloss state. Extracting the water requires equipment with the right lift and volume capacity. A truck-mounted water extractor helps our SERVPRO crews move significant volumes of water within a short period. For minor intrusions, portable extractors are sufficient. Sometime the floor type might influence the extraction method. For example, on hardwood floors use of towels to remove water, then setting up drying mats might be appropriate in some cases.

Humidity Control

Moisture build-up in the structure is common during flooding. Although the drying process starts fully after other restoration steps, including water extraction and cleaning, there is a need for humidity control before that to prevent secondary damage caused by moisture migration. Our SERVPRO crews use different approaches to provide this control, including setting up some dehumidifiers or maintaining negative pressure in some areas.

Even though flooding happens unexpectedly, it is possible to manage the outcome. Call SERVPRO of Upper West Side at (917) 498-1362 to help. We're Faster To Any Size Disaster.

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We Can Help You Restore Your Manhattan Apartment After A Fire

12/12/2019 (Permalink)

A room in this property covered in soot and smoke damage after a fire We have the certified personnel, expertise, advanced training, and state-of-the-art equipment to restore your property to pre-damage condition.

Manhattan's Fire Damage Restoration Technicians Point Out Various Types Of Deodorants

The odds show that if you live in an apartment in Manhattan for long enough, then there is a decent chance that something will burn inside your complex. Even if your unit does not initially become the victim of fire damage, the smoke coming from the blaze inside another group can still negatively affect your dwelling. Depending on the characteristics of the burn, partially burned particles or smoke can travel throughout your building.

The smoke itself can cause problems with your building materials and contents. During many fire damage projects in Manhattan, smoke can leave behind pungent aromas and soils or soot residues. During some situations, our SERVPRO crew notices that most foul smells go away once all burnt materials and soot residues get removed from the negatively affected structure. In other cases, where the smoke has penetrated your contents and building materials deeply, unpleasant odors can still exist even after all soils and soot residues have been cleaned.

When smoke-like smells tend to stick around, our SERVPRO technicians can use other deodorization methods. Most deodorization techniques are found to be effective by using one or a combination of a large number of chemical agents. Each type of deodorant that can be useful during smoke mitigation works to eliminate odors differently after fire damage.

One common type of deodorizing agent works by masking. These masking agents use more pleasant aromas to cover up pungent ones. A different kind of chemical called a pairing agent works differently by causing a chemical reaction. Pairing agents have molecules that chemically bond with malodor particles and neutralize them.

Filtration agents are other types of products that can be used during deodorization. Some chemicals, like baking soda, work through absorption or by absorbing moisture into the substance. Different products work by adsorbing malodor particles or capturing gases and holding them on the surface of the gent.

Utilizing a variety of deodorization methods can prove to be useful when eliminating aromas caused by different types of smoke. If you ever notice smoke damage inside your apartment unit, call SERVPRO of Upper West Side at (917) 498-1362 24/7. We can help you restore your home to its original condition, "Like it never even happened."

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What Few People Know When It Comes to Dealing With Upper West Side Water Removal Issues

12/8/2019 (Permalink)

water dripping from ceiling Whether the water damage in your home came from above or below, it's high time to call SERVPRO to investigate and then remediate the damage.

Water Removal Best Practices in Your Upper West Side Apartment

When water escapes into your Upper West Side living areas, ridding the space of it involves both extraction of standing water and drying out any affected structural components. The interior areas of multi-family residential buildings like lofts, high-rise, and brownstones pose some challenges when extracting and drying. Our comprehensive training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) offers efficient strategies to ensure we remove all water and residual moisture.

Tight Spaces Need Innovative Approaches

Our crews select from a variety of exaction equipment options when completing water removal on the Upper West Side. Portable units permit our technicians to access and service your unit even if it is many stories above street level. We establish baseline moisture levels by using detection equipment for building materials. We rely on thermal imaging cameras to locate areas where hidden pooled water might lurk behind walls, comparing differences in temperature readings.

Minimally Invasive Methods to Reach Hidden Water

When SERVPRO plans how to dry out walls in your apartment, we first check the bottom stud to see if water fills the channel. Our crew takes great care when removing baseboards to drill 1.5-inch vent holes between wall studs if water or high moisture levels are evident. Technicians protect the wall with a thin, protective board, bracing the claw hammer or nail puller we use to loosen the baseboard. The holes must pierce only the wall facing us, so that warm air we force in using a venting system moves up between your wall and your neighbors rather than leaking water or air next door.

Air Flow Techniques with Limited Cross Ventilation

In many apartments, reliable ways to establish cross-ventilation are limited or non-existent without the use of our equipment. When the SERVPRO team sets up an airflow configuration after extraction, we manipulate angles to ensure that the air movers do not direct humid air full-on into a wall. If the machinery is not set up to move air at a 45-degree angle to the verticle surface, it runs the risk of forcing more moisture into the wallboard or plaster as well as merely “bouncing” the water vapor back into the room. 

Count on SERVPRO of Upper West Side to use experience, training, and appropriate commercial-grade equipment to remove water and moisture from your loft, condo, or apartment. Call us at (917) 498-1362 without delay for the best results.

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Upper West Side and Manhattan Retail Stores Benefit from Swift SERVPRO Water Mitigation Service

11/27/2019 (Permalink)

Poly Sheeting Barricades Section of Store for Drying SERVPRO Minimizes Retail Disruptions to Upper West Side Shops with Advanced Water Mitigation Methods

Don’t Let Water Damage on the Upper West Side Interfere with Holiday Shopping

No time during the year is a good time for a plumbing, roof, or appliance leak in your Upper West Side boutique, and a water loss during prime shopping season can directly affect your year-end profits. We understand that faster and more efficient our response, the more likely that your retail space can reopen to share goods and services to your customers.

Historic Buildings Pose Special Challenges

Elegant, trendy, and intriguing spaces dominate retail spaces on the Upper West Side. Water damage should not sideline your business for long as our talented and well-equipped crews have many effective strategies for water removal and structural drying. Relying both on comprehensive training in restoration industry best practices and state of the art equipment, We’re Faster To Any Size Disaster. Aging plumbing and eccentric floor plans combine to create some water mitigation and remediation puzzles, but our employees rise to the challenge.

Hidden Water-Filled Cavities Need Innovative Equipment

Your inventory storage, offices, dressing rooms, and retail spaces can contain recesses between walls that can trap water after a leak or overflow. SERVPRO technicians use detection tools to locate unseen moisture. Our employees take the initiative to pursue the water, carrying portable water extractors to the far corners of your space, ensuring we evacuate as much liquid water as possible before turning to drying equipment. Extraction is 1200 times more efficient than drying, and when exhaustively pursued can get your retail space back in business fast.

Wall Cavity Venting Systems

Once SERVPRO transitions, the focus to applied structural drying, expect us to employ one or more venting or drying methods to reduce moisture levels to normal even behind walls. Small holes drilled into drywall, wood and trim, and closets or cabinet toe-kicks provide access for warm airflow that accelerates drying. Options can include vents attached to air movers or blowers attached to a series of hoses. Injectidry is a brand name often referenced concerning these systems.

Safety First

When SERVPRO uses portable or in-place extraction and drying equipment, it is crucial to be sure the outlets providing power are equipped with a ground fault circuit interrupter (GFCI). For best results, we avoid blocking air mover vents and use only equipment with thermally protected motors, inlet and outlet screens, and three-pronged plugs.

Contact SERVPRO of Upper West Side when water damage threatens the use of your desirable retail space. Call us at (917) 498-1362 day or night to schedule an evaluation.

We Discuss The Best Extraction Methods For Your Manhattan Basement Apartment

11/17/2019 (Permalink)

flooding in home after a storm Give us a call today at (917) 498-1362.

Best Extraction Methods for Manhattan Basement Apartments

Apartment water recovery after flooding can require creative solutions implemented immediately to reduce widespread structural deterioration and more expensive restoration efforts for Manhattan property owners. With some of the high rise apartment buildings that famously make up the skyline, we need portable yet effective water removal tactics to reduce a need for significant controlled demolition and build back.

Storm systems threatening the borough can produce fierce conditions capable of breaking windows, puncturing roofs, and other scenarios that might lead to a need for flood removal in Manhattan residences. Because of how closely connected the entire apartment and its contents are, a single flooding incident can damage your entire property. Our SERVPRO professionals have multiple choices for fast and thorough extraction, and with an apartment several stories from the ground level, we must consider the best possible tools for the job.

Wet-Vacs / Light Wands
These are among the most popular options as they are the most portable of the options available to the team. Often these units collect water into their tanks, and those get emptied through available drains in the residence. The advantage to these units is that they do not require discharge hoses at all, so they are a lightweight and manageable extraction tool designed to excel in smaller, confined areas.

Submersible Pumps
Another of the lightweight and highly mobile options for our SERVPRO team is the electric submersible pump. Most often, in situations where standing water exceeds 2 inches in depth, these units must get used before the extraction job gets finished with the light wands. The discharge of these lightweight sump pumps can get directed to sink drains and other outlets to extract standing water continually.

Specific equipment most ideal for high-efficiency extraction, like our truck-mount pumps, are a challenge to use in high-rise apartments. Our SERVPRO of Upper West Side has practical solutions to rapidly dry your flooded apartment to get it back to preloss condition quickly. No matter where you are, We’re Faster to Any Size Disaster. Give us a call today at (917) 498-1362.

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DIY Manhattan Fire Damage Restoration Can Lead to Further Complications

11/4/2019 (Permalink)

Cord plugged into outlet burning A fire in a neighboring apartment can damage yours. Don't DIY the restoration. SERVPRO is available 24/7 to take your call.

Limitations of DIY Fire Restoration in Manhattan Apartments 

Fires can become a substantial challenge to face, especially in confined Manhattan studio apartments. With several units on each floor, a fire anywhere near your residence could leave you contending with any number of concerns, including harsh odors, soot particulates, debris, and structural compromise. As tempting as it might seem to clean and restore these occurrences on your own, inadequate cleaning and recovery can lead to further complications. 

Because of the open area in studio apartments, fire damage in Manhattan properties can affect nearly every personal belonging, piece of furniture, and structural element in the unit. Even if your neighbor’s apartment is where the fire originated, shared walls can allow for the penetration of microscopic soot, smoke odors, and other threats into your apartment. Quickly overcoming these concerns requires trusting in the experienced hands of our SERVPRO professionals to help, as there are limitations to DIY restoration. 

Inadequate Inspection 

Our project manager and crew chief can work alongside our customers to determine the full scope of the fire damage. We can document loss, damage to contents, manage the pack-out of compromised belongings for focused cleaning and attention, and work with your insurance provider to afford the work. DIY assessment can often leave damage undiscovered, allowing it to worsen over time or remain a threat.

Deodorization 

The infiltration of odors from even neighboring units can be impossible for ill-equipped apartment owners to face on their own. With the open floor plan of your studio apartment, we must deploy effective deodorization strategies like our thermal fogger or hydroxyl generator to neutralize harsh scents on contact.

Soot Removal 

Soot is a hazardous situation, precisely because of its microscopic size and ability to generate health concerns for those directly exposed. DIY restorers should be mindful of these threats, and trust in the safety-focused SERVPRO team arriving to help. 

There are definite limitations to DIY fire restoration, but our SERVPRO of Upper West Side team can work to get you back to preloss condition quickly. With our experience and premier equipment, we can make these loss incidents “Like it never even happened.” Call us today at (917) 498-1362. 

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How to Deal with Water Damage in Your Manhattan Home

10/25/2019 (Permalink)

water damaged ceiling in a home Don’t wait until it's too late, call SERVPRO to remediate flood damage.

A DIY Job Gone Wrong Could Cause Water Damage in Your Manhattan Flat

Sometimes, you may be tempted to do a job yourself, especially if it saves you money. However, lack of proper experience, or a mistake, could leave your Manhattan home in need of water damage remediation services. In particular, many homeowners are tempted to perform bathroom renovations themselves. Doing the renovation yourself can sometimes cut down expenses by more than 50% of what it would have cost to go with a professional service. 

However, what if you made a mistake in your renovation that caused water damage to your Manhattan flat? Imagine that while you were trying to remove the vanity from your bathroom, to replace it, you accidentally damaged a plumbing pipe. Water spilled out into your bathroom almost immediately and soaked the floor. Furthermore, to make matters worse, imagine it takes you twenty minutes to get the water shut off inside of your flat. 

Whenever water damage happens inside your home, you must remain calm. Getting professional water damage restoration technicians (WRT) into your home as quickly as possible is essential. Remaining calm can help you make the phone call you need to much quicker, and leave you level-headed enough to provide all necessary information quickly. 

Here at SERVPRO, we also value calm and effective action. We understand how time-sensitive water damage is. Our technicians know that water damage left untouched for less than 72 hours could form mold damage. For this reason, we always work around your schedule. Remember, We're Faster To Any Size Disaster. 

In this scenario, SERVPRO could be at your home within hours of your initial phone call. Once we enter your flat, our WRT can begin right away by using advanced equipment to remove the standing water from your bathroom. We can use devices like extractors and wet/dry vacuums to remove the water, and then flood drying mats on the floor to ensure that none seeped between the tiles. SERVPRO can also set up dehumidifiers and axial fans to dry out the base of the walls, to ensure that no remaining excess moisture is left behind. 

Once finished, SERVPRO can recommend a plumber to you who can come and fix the pipe that was damaged inside of your bathroom. 

If you accidentally cause water damage to your apartment, never hesitate. Speak with SERVPRO of Upper West Side by phoning (917) 498-1362. Our technicians are always ready to help. 

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Our Skilled Restoration Professionals Are Ready To Respond To Your Disaster In The Upper West Side

10/12/2019 (Permalink)

corporate buildings with sunlight Give our SERVPRO of Upper West Side team a call anytime disasters strike at (917) 498-1362.

We Can Save Your Property In The Upper West Side

We New Yorkers have a passion for getting a job done right quickly and having it how we want it the first time you ask. That’s the mentality of our SERVPRO team that has been proudly serving the Upper West Side and other areas of Manhattan for years. As a family-owned restoration company, we can utilize the resources of our parent company without losing the roots and the ties to our community that make us such a respected choice when emergencies occur. We want not just to have you as a customer, but to know that should anything ever happen again, we are the team you want to call to make it right.

Water
We have to approach almost all of the water loss incidents that we address throughout the Upper West Side as situations that can affect other residences as well. With a high percentage of properties for our customers in the area being lofts, apartments, and condos, it is easy for disasters to spread beyond their initial source point to damage the entire unit. Once saturation has become an issue in the source residence, moisture can migrate to neighboring apartments and properties to present a more substantial hurdle for our restoration team to overcome.

We have seen the high volume of water restoration calls that our professionals receive every year, and that is why our experts focus on training and education to ensure that nearly all of our staff have the necessary certifications through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in water restoration. This comprehensive accreditation means that we always have qualified technicians available immediately when disasters strike your Upper West Side property.

Our professionals have to have the equipment to match this claim. We have an ever-growing inventory of tools and machines ranging from our portable sump pumps and light wands for extraction in confined spaces to the rapid drying solutions for Upper West Side residences like our desiccant dehumidifiers and positive pressure practices like the InjectiDry system.

Fire
While the recovery of fire loss incidents might seem par for the course to our SERVPRO professionals, the restoration services we provide Upper West Side properties rely on other aspects of our process as well, including interaction with our customers. We know that this is an overwhelming experience, and many times you question whether your home or apartment might be a total loss. We take pride in how we can not only help homes and businesses but also their owners, through traumatic and substantial fire losses.

Our team focuses on bridging the gap between our customers and their insurance company, as we have established working relationships with area providers. We know what these companies need to submit your damage claim and can document and catalog loss and damage through the extensive walkthrough and assessment that our experienced project management provides upon our initial arrival. There are several obstacles that are standing in the way of returning your Upper West Side property to preloss condition, and we have the experienced IICRC-Certified professionals to help.

Permeation of fire loss effects to neighboring properties is a concern for this type of emergency as well, so to reduce the spread of smoke odors and soot throughout your Upper West Side unit. Through the use of sophisticated equipment like ozone machines, hydroxyl generators, and thermal foggers, we can eliminate noxious scents and keep other neighboring properties from suffering these effects as well.

Storm
With many apartment buildings and structures having more than just a single owner, our SERVPRO team understands that the prompt service we provide can help to keep Upper West Side residents from becoming displaced for prolonged periods. It is part of the reason that our team of professionals has grown to include a full-service contracting division – so that we can address the basic needs of properties as storm damages occur. The faster we can overcome these concerns with even temporary measures, the faster effective and property-saving mitigation tactics can begin.

Because of the limitations that many of our structures place on effective extraction and drying tools we have in our recovery arsenal, our professionals must utilize efficient extractors that can be portable enough to transport into high rise buildings with the right power to complete the task. We have numerous portable extractors, including electric sump pumps and light wands that can help to remove standing water before it migrates beyond the immediate damage location in Upper West Side buildings.

There are multiple layers to storm and flood recovery that require the full measure of our team and their capabilities. We encourage continued education for all of our technicians, even after their acquisition of IICRC certification in specifically related niches like water restoration, structural drying, mold remediation, or cleaning. The result has been a comprehensive approach to restoration that includes efficient mitigation, reconstruction, and restoration for every storm damaged Upper West Side structure.

Mold
Mold is a situation that many properties throughout the Upper West Side find challenging to avoid entirely. Our professionals can understand how severe these effects can become and how they can present health risks to those exposed. Our proximity to the Hudson River and other major water features creates conditions where higher moisture content and relative humidity (RH) levels are difficult to avoid. Even with a proactive stance against rising moisture content, it can be impossible to negate entirely.

Because mold gets discovered in an Upper West Side home or apartment does not necessarily indicate a need for the property owner to vacate the premises until remediation completes. Our professionals have many strategies for containment that fixate on limiting the spread of these effects through the application of plastic sheeting and the operation of HEPA machines, including air scrubbers, negative air chambers, and hydroxyl generators.

If you believe a mold infestation is growing in your Upper West Side home, it is best to have the property thoroughly inspected by our IICRC-Certified Applied Microbial Remediation Technicians. If a threat gets discovered, we have immediate practices to implement to remove this organism and to protect the materials that were hosting a colony.

You might have several choices in restoration services throughout New York, but our professionals have worked hard for years to become a reputable and renowned team. We have a fast response, and we have the experience to help. Give our SERVPRO of Upper West Side team a call anytime disasters strike at (917) 498-1362.

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