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We Had Flooding; I Need Help to Dry My Interior

6/2/2020 (Permalink)

Flooded home with floating objects SERVPRO Leaves Your Flood Damaged Home in Upper West Side Only When It Is Dry and Ready for a Build Back

SERVPRO’s Green Fleet in the Upper West Side Comes Equipped with the Best Tools for Flood Damage Restoration

Once you know that your family is safe as flooding overtakes your Upper West Side home, you can call SERVPRO for mitigation and restoration services. Cleaning up your interior and ensuring everything is sanitized and deodorized can be challenging, but we are here to help. We are Faster To Any Size Disaster with crews available 24/7 for emergency restoration services. Once you reach out to us, we send a team to your property to begin the assessment in as little as four hours or less. 

Will All Building Materials Need Replacing?

We arrive and formulate a plan quickly to get the water removal started. In any situation involving flood damage in the Upper West Side, the longer that you wait, the more secondary damage takes hold. Things to look out for include:

  •   Saturated and weakened subflooring
  •   Soaked drywall that begins to crumble
  •   Buckling or warping of hardwood floors
  •   Warped and buckling wood framing
  •   Supports or metal fasteners that start to rust
  •   Bulging or breaking ceiling tiles
  •   Blistering or peeling wallpaper or paint

How Do You Know What Steps to Take?

SERVPRO uses a unique formula that allows us to determine the equipment we need and how many pieces of equipment can facilitate water removal, drying, and cleaning. Powerful water extraction tools allow us to remove hundreds of gallons of debris-filled water promptly. We then set up drying equipment like air movers and dehumidifiers to remove moisture from materials and the air inside the home. Moisture detection tools allow us to find any lingering pockets that require further attention. Everything then wraps up with complete sanitizing and deodorization to prevent the development of foul odors. 

Call (917) 498-1362 day or night when you need help with flood damage to your home. Our SERVPRO of Upper West Side team ensures your interior is just “Like it never even happened.”

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Can Soot-Covered Appliances in My Upper West Side Kitchen Survive a Remodeling Fire?

5/27/2020 (Permalink)

SERVPRO Has the Skills, Products, and Equipment to Restore High-End Appliances After Upper West Side Fire Damage

The irony is not lost when your brand-new artisan-grade appliances are coated in smelly, sticky residues after an electrical short in your rehabbing contractor’s equipment sets your Upper West Side apartment on fire. You finally proceeded with a long-needed kitchen remodel, only to have the bright, clean appliances purchased in anticipation of a redone and enhanced food preparation area reduced to a condition even worse than the grease encased decades-old kitchen suite it replaced.

Why Are Restorers Wrapping My Kitchen in Plastic?

Any blaze creates dangerous fumes and potentially hazardous fire damage to your Upper West Side home. residues. Upper West Side residents in elegant older apartment buildings can risk exposure to a wide range of toxic airborne and settled debris that could cause illness or injury. Our project manager recommends containment with 1.6 mil polyethylene and employment of air-scrubbing equipment to minimize debris spread. Our technicians wear personal protective equipment (PPE) to limit skin and respiratory contact.

What Hazardous Substances Concern Professionals?

Older buildings can contain lead-based paint, asbestos, and many different chemicals unleashed by the fire. When electrified circuits contribute to the fire, a term rarely heard today--polychlorinated biphenyls or PCBs--can add an extremely worrisome substance to the mix if part of your building’s electrical system still utilizes applications using these materials. If SERVPRO suspects the involvement of these hazards, we arrange for certified technicians to abate the toxins.

How Will Fire and Smoke Restoration Technicians (FSRT) Clean My Appliances?

Once we have the specified hazards remediated, our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained crew assess the various fire residue-damaged appliances. We consider two major, intersecting aspects of the damage:

The characteristics of the surfaces affected:

Are they solid or porous?

What are the materials used?
- Glass
- Plastic
- Composite
- Metal
- Wood-faced (build-in units)
- Laminate
- Veneer
- Hardwood

What kind of a finish do they have?

- Matte
- Glossy
- Brushed
- Stained or painted

The characteristics of the soot deposited on said surfaces:

Usually, an electrical fire produces thick, sticky soot. Protein-based residues can also form if food or grease in the kitchen heats up during the blaze. The protein-based residue is highly malodorous and attaches to the appliances like a lacquer or varnish, yellowing, or otherwise discoloring them. Although the combination of the two types of soot presents a cleanup challenge, it is one we see frequently and resolve successfully.

How Do We Use the Data About the Appliance Surface and the Soot?

When we match cleaning products to soot, we always keep in mind that we want the residue to loosen, become suspended in solution, and rinse away. With large and stationary objects such as appliances, we use a spray and wipe technique to apply the product, agitate, and remove the cleaner and the dissolved or suspended residue.

What kind of product should we use?

We always keep in mind that “like dissolves like.” If the soot is determined to be water-based, we use a water-based cleaner. Protein-based and some synthetic-based soots need a solvent or oil-based cleaner. In multi-soot circumstances, detergent bridges the difference.

What kind of agitation should we use?

The durability of the surface helps us judge what kind of scrubbing or addition of abrasives an appliance cabinet can endure. We want to make sure a little “elbow grease” does not remove or dull a finish. Adding a lubricant can protect the surface while allowing a gritty compound or tool to exert gentle abrasion to remove residues that cling persistently.

How long should the cleaner be in contact with the surface?

Adjusting the pH of a cleaner can help break the bond between the residue and the surface. Permitting dwell time of a cleaner to exceed suggested limits can corrode, tarnish, pit, or etch some appliance finishes. If laminate applied over another material makes the appliances look like built-ins, we are careful not to soak the surfaces as delamination might occur.

What extremes of temperature can the surface handle?

Raising the temperature of a cleaning product urges the molecules to move faster during a chemical reaction. Appliances featuring plastics might experience warping if the temperature rises too high.

What can professionals do about discoloring?

Bleaching either adds oxygen or removes oxygen from the chemical structure of residues. Enzymes break up organic residues, permitting our technicians to wipe them and their staining away.

Have confidence that the professionals from SERVPRO of Upper West Side can assess your kitchen’s fire damage and plot a course to make the soot and smells “Like it never even happened.” We await your call 24/7 at (917) 498-1362.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Upper West Side, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Upper West Side today at (917) 498-1362 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Is Carpet Damage Irreparable After an Upper West Side Water Loss?

5/12/2020 (Permalink)

SERVPRO equipment drying water damaged floor SERVPRO has the equipment to dry your water damaged home. Call us today!

SERVPRO professionals can often salvage flooring in Upper West Side homes with a prompt and knowledgeable response during the emergency.  

Flooring is one of the first materials often damaged and ruined by standing water and absorption. Because water pools along these surfaces, sensitive materials like carpets and hardwood floors are quick to absorb the moisture. Within 48 hours, saturation concerns can become so great that swelling, distortion, or deterioration make it impossible to preserve the flooring material. 

How Can Water Losses Affect the Carpet?  

Regarding water cleanup in Upper West Side properties, an understanding of what can happen to each of the affected elements in a flooring system can show the importance of each layer of mitigation and restoration work that our SERVPRO professionals provide. Affected layers of carpeted floors include: 

  • Surface Layers – the fibers of carpeting can seem magnetized when it comes to absorbing and holding water. Carpet wands can help to reduce the saturation so that drying efforts can be more productive. 
  • Padding – This layer directly beneath the surface fibers can also quickly and thoroughly absorb migrating water. Often, floating tactics for drying place air movers between the padding and the surface layers to work on drying simultaneously.  
  • Subflooring – The base layer in most residential homes is either plywood or OSB board, both of which are not impenetrable by migrating moisture. Thorough drying of the top layers of this system can prevent water from reaching the subflooring.  

What Type of Cleaning Needs to Be Done to Restore Carpeted Floors?  

Once you have dried out trapped moisture in the flooring system's layers, it can be wise to clean the carpets. This extra step improves the look and feel of the damaged area, so it feels "Like it never even happened." We have several options for premier cleaning, including hot water extraction and preconditioning. 

No matter how we can help after a water loss, our SERVPRO of Upper West Side team are available 24/7 by calling (917) 498-1362. 

More about the Upper West Side.

Can Experienced Restoration Professionals Save Me Money?

5/4/2020 (Permalink)

Hundred dollar bills hanging on a clothes dryer line. Let SERVPRO save you a little time, energy, and money.

Extraction and Drying Can Be Lengthy Procedures, But Our Cutting-Edge Tools and Trained Professionals Can Reduce Time and Costs. 

Choosing professional restorers over attempting to clean up and dry water damage to your home is not always an easy decision. In many cases, homeowners must be able to see and appreciate how DIY methods are not as thorough and cost-efficient as they might appear versus the more direct and involved professional approaches. 

Are Water Restoration Professionals Available 24/7? 

One of the advantages of choosing professional restoration for water removal in Upper West Side homes and apartments is the availability of our technicians. Our team can mobilize 24/7 to handle emergencies as they happen. Our prompt response can reduce the migration of water losses and limit the contents irreparably damaged by exposure. Each of these responding technicians has training and accreditations through reputable organizations for the restoration industry, including:

  • Institute of Inspection, Cleaning and Restoration Certification (IICRC)
  • Occupational Safety & Health Administration (OSHA)
  • National Organization for Remediators and Mold Inspectors (NORMI)

What Are the Benefits to Trained Technicians? 

Because we devote considerable time to the development and education of our technicians on our SERVPRO team, we can offer a confident and knowledgeable response for all of the emergencies that you might face. By choosing the experience and knowledge of our professionals, you can also get more assurances that thorough and complete drying and extraction take place. With each of our restoration professionals, you get the product of:

  • In-House Education and Coursework 
  • Additional Supportive Endorsements to Build on Water Restoration (WRT) Certification
  • Years of Hands-On Experience 

Water restoration can be a challenging obstacle to overcome in homes and apartments without the advanced tools and technologies available to our SERVPRO of Upper West Side team. We can work quickly to make these emergencies “Like it never even happened.” Give us a call today at (917) 498-1362.

To learn more about Upper West Side, click here

What Are Common Sources of Water Damage in High Rise Properties?

4/28/2020 (Permalink)

Highrises Our water damage technicians have the equipment and experience to restore your property to pre-damage condition.

Line Up the Commercial Disaster Recovery Experts at SERVPRO to Minimize Water Loss Disruption and Expense on the Upper West Side

The sheer size of a highrise building in Manhattan or any other major city in the country hints at the challenges waiting for a building manager when just one tenant suffers from a water loss. All of the advantages the tightly-knit community of residences, retailers, restaurants, and specialty goods and services providers offer has a negative effect when dozens to hundreds of separate units can share the damaging effects of a leak, spill, or appliance breakdown.

How Much Damage Can a Tiny Leak Do in a Multi-Story Building?

The migration of water damage in an Upper West Side mixed-use multi-story building can be considerable. A cracked pipe or loose plumbing connection in an upper floor condo might only dampen the bottom of the sink cabinet in the first unit before the water flows between walls down many stories, following utility lines or supportive structures, collecting in an ever-widening pool at the street or basement level. Modern construction methods tend to tuck pipes and drains in hidden spaces, meaning that small leaks become enormous problems before anyone notices. A few gallons of water leaking daily can become a crumbled series of walls down to a collapsed ceiling on a floor where the layout of the rooms varies, funneling the fluid onto a floor or other flat surface until the weight destroys building materials.

Where Does the Water Originate?

In the interrelated warren of rooms, hallways, elevators, and stairways that make up a typical highrise building, the following not exhaustive list of potential sources of damaging water are seen frequently by our experienced commercial restoration project managers and technicians:

  • Damaged or poorly maintained roofs
  • Boilers and piping that distribute hot water for pump and gravity heating systems
  • Other heating, ventilation, and cooling systems (HVAC) that deliver and collect water, including condensate AC systems
  • Cold (supply) and hot water, including storage tanks to make provision to many units more efficient
  • Bathtubs and showers
  • Kitchens
  • Waste or sewer pipes 
  • High-pressure sprinkler systems to meet fire codes
  • Appliances, including:
  • Dish and clothes washers
  • Water heaters
  • Spas 
  • Freezers and refrigerators, both manual and self-defrosting
  • Ice makers
  • Humidifiers
  • Dehumidifiers 
  • Window and free-standing air conditioners
  • Aquariums

Buildings with pools or health clubs add another few boxes to tick as we look for a water origin. Locker rooms, saunas, and hot tubs can expose the rest of the structure to substantial water damage.

What Are Solutions for Large-Scale Commercial Water Loss?

Engage the services of a local water mitigation and remediation company with a scalable, rapid response capability. We have our emergency response team available 24 hours a day, 7 days a week. Our company also can leverage the resources of the SERVPRO national network of restoration professionals if necessary.

How Essential Are Commercial Grade Equipment and Highly-Trained Technicians?

Water damage in a commercial setting mandates the use of appropriate equipment operated by individuals who mastered comprehensive training from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Although you may employ or contract with exemplary housekeeping and building maintenance services, water removal and structural drying require specialized skills performed by certified workers who focus solely on water damage recovery. 

Is Water Detection Necessary in a Large Scale Project?

Although it requires tenaciousness, exhaustive moisture detection and migration mapping are worth every moment they take as we assess a commercial water damage scenario. Failure to discover the water source and trace the many pathways moisture took throughout the building guarantees that progressive deterioration continues, and secondary damage such as mold infestation is a near certainty. Our Building Moisture Thermography (BMT) technicians join forces with our Water Restoration Technicians (WRT) and Applied Structural Drying (ASD) certified employees to ensure we account for the water and absorbed moisture throughout the building as we design the mitigation and remediation plan.

What Is the Next Phase After Trained Technicians Find the Water?

Our crews bring adequate inventories of pumps and truck-mounted or portable extractors to begin water removal. Best practices might lead to controlled demolition, accessing hidden water using flood cuts and holes drilled in walls, baseboards, and mortar joints. Standing water is extracted as entirely as possible, and then drying plans finalize. 

How Does Drying Happen in a Commercial Building?

Although it is tempting to consider oversized responses to a large building, the reality is that drying in multi-unit construction is completed space by space. Rather than increasing the size of air movers and dehumidifiers, we increase the number of pieces of equipment, deploying them in each space that needs drying. When we contain wet areas, the drying rate accelerates, so with multiple containment spaces, the overall project approached completion.

SERVPRO of Upper West Side is familiar with the challenges of water detection and removal in highrise, multi-use buildings. Give us a call at (917) 498-1362 to explore your options 24/7.

Unusual Reasons Upper West Side Homes Experienced Fire Damage

4/12/2020 (Permalink)

flame and candle in a glass container SERVPRO Says Diligence and Safe Practices Can Help Prevent House Fires in the Upper West Side

Fire Damage Happens! Be Prepared and Call SERVPRO for Swift Cleanup and Restoration

While an average of 1.3 million fires occurs each year in the United States, the majority of them have their ground zero in the kitchen. There are some not-so-common reasons fires started, many of which were preventable such as improper storage of flammable chemicals or loose electrical outlets in your Upper West Side Unit.

Before a fire damage event occurs in an Upper West Side home, it is a good idea to establish a disaster-ready plan. If a fire happened, who would you call? What items are most important to save? It is a good practice to inspect your property monthly for things that could be fire hazards and correct them. Test your smoke detectors to make sure they are in working order. And then, learn from the following out-of-the-ordinary reasons a fire loss happened.

Glass Bottles and Jars Have Started Fires
When sunlight shines through a glass jar or bottle, the light has the potential for refraction. This action results in heat, and it can be intense enough to start a fire. One homeowner had a fire start from a jar in the window that directed a beam of sunlight onto the kitchen curtains, which ignited.

Animals and Fire Loss
From damaged electrical wiring from mice to a cat knocking an unattended candle onto the floor, both can result in fires. A home security system with video monitoring can help, and if signs of a rodent infestation get noticed-handle it as fast as possible to lessen the possibility of a loss.

Malfunctioning Appliances
Most people know that dryers and ovens cause fires in the home on occasion. Another culprit is the humble dishwasher. Filling an electrical appliance with water, what could go wrong? Due to the presence of the heating element, if water leaks around it, the outcome can be a fire. If you detect any signs of leakage around your dishwasher, do not use it until it gets repaired.

What to Do When a Fire Loss Does Occur
One of the best things to do is bring in professional help for the cleanup and restoration. SERVPRO technicians have the equipment and advanced methods to bring your home back to its preloss condition.

What About Other Fire Hazards?
After the restoration efforts complete, SERVPRO techs are happy to assist homeowners in an inspection of their home and show them elements to look for to lower the risk of another fire or a water leak.

SERVPRO of Upper West Side, when called at (917) 498-1362, restores properties affected by fire damage. The technicians bring their knowledge, skills, and equipment to make the fire loss to your property, "Like it never even happened."

Are There Health Risk Concerns with Flood Damage in the Upper West Side?

4/6/2020 (Permalink)

Aerial view of upper west side NY Flooding in lower levels of Upper West Side Homes Require Expert Cleanup and Recovery -- Call SERVPRO

Groundwater Can Transport Various Contaminants Requiring Disinfecting

Many homeowners are not concerned about health issues associated with flood damage. These consumers are worried, rightfully so, about the damage to their homes and contents. How can their families recover after so much is destroyed? Many people may not realize that floodwaters absorb a variety of potentially dangerous elements that we should also take into consideration.

Who Offers Storm and Flood Damage Recovery?

SERVPRO provides flood damage cleanup, repair, and restoration on the Upper West Side. We have been specializing in flood, fire, water, and mold restoration services in the area for many years. Debris removal is a critical segment of cleanup and recovery after a storm.

Floodwaters absorb many different pathogens, biological materials, and chemicals and deposit these same materials as the water recedes. For example:

  • Animal waste and carcasses
  • Human waste
  • Chemicals such as oil and gasoline
  • Viruses – Norovirus, rhinovirus, feline calicivirus and many more
  • Mold spores

Does Specialized Equipment Really Help with Storm Water Removal?

The short answer is YES! However, correct placement, number, and devices chosen, when coordinated by IICRC-Institute of Inspection, Cleaning and Restoration Certification technicians ensures optimal performance and minimum damage. The advanced equipment can be:

  • Extractors
  • Pumps and vacuums
  • Air movers
  • Dehumidifiers
  • Power sources
  • Truckload of equipment

We train our team in the use of EPA certified chemicals for sanitizing and disinfecting homes and businesses after a flood has passed through an area. We are equipped with Personal Protection Equipment to use while we remove debris from your home, clean, and dry your home so that restoration can proceed.

Call SERVPRO for assistance after a flood. We are available 24/7/365, in Manhattan, Central Park West, and the surrounding area at (917) 498-1362. We're Faster To Any Size Disaster.

Some Shortcuts to Water Damage Remediation Success in the Upper West Side

3/15/2020 (Permalink)

kitchen water damage Don't let water damage cause your to panic. Contact SERVPRO immediately for effective water removal efforts.

Kitchen Wall Causes Need for Water Removal in Upper West Side Home

A single wall in a kitchen holds a myriad of potential water damage sources. It is a good idea to regularly open the cabinets and inspect the wall space for signs of spotting and make sure the dishwasher, fridge and other appliances that use water supply lines are in good working order. This action alone can assist in lessening the chance of a surprise water event in the home. 

A homeowner got up in the middle of the night and stepped in cold water. She knew immediately her Upper West Side kitchen needed water removal. She immediately put down towels to blot up the water. However, she was not sure where the water emanated from and shut off the flow until SERVPRO arrived.

Scoping for Scale and Source of Water Loss

On arrival, the technicians immediately used their equipment to determine both the area of the home affected and where it came from. The culprit was a supply line to the kitchen sink. The sheetrock showed evidence of a longterm leak behind the cabinet and the floor underneath needed drying. 

Opening the Loss Area

The techs carefully pulled the cabinets away from the wall for removal of the damaged sheetrock and drying of the wall cavity and flooring. Fortunately, the moisture detection equipment showed no evidence of seepage into the subfloor, and the tile floor remained intact with no signs of delamination. 

Repairs and Reinstallation

After drying the wall area and verifying the loss area attained air moisture goals, the homeowner brought in a plumber to make the needed repair to the supply line. Because of the length of time, the high moisture conditions remained within the wall cavity; the techs cleaned the exposed framework with antimicrobial cleaners. The application of an antimicrobial sealant inhibited the potential for any mold growth. SERVPRO techs then installed new sheetrock and put the cabinets back into place. 

SERVPRO of Upper West Side at (917) 498-1362 is available for water removal 24/7. The techs arrive quickly and with their advanced equipment and restoration methods, make the water loss in the home, "Like it never even happened."

Click here for more information about the Upper West Side.

Water Damage In Upper West Side

3/8/2020 (Permalink)

water damaged home SERVPRO of Upper West Side at (917) 498-1362 for help with water damage in your home.

How SERVPRO Restores Upper West Side Carpets with Water Damage

One of the biggest mistakes homeowners make with water damage is throwing towels and rags on their carpet and assume that it is enough. Those things work to absorb some moisture at the surface but do nothing for the water that ran downward, affecting the rest of the carpet and padding.

The steps that SERVPRO technicians take when handling water damage to Upper West Side carpets make the difference between keeping the carpet and having to replace it.

Problems with DIY Water Loss Cleanup
When moisture remains within the carpet, it sets it up for numerous issues including:
    •    Bleeding of color
    •    Spotting
    •    Rotting of the primary and secondary backing resulting in loose fibers
    •    Mold
    •    Foul odors

Extraction Equipment is Key
SERVPRO technicians choose different types of equipment depending on the amount of water that requires extraction and the pile of the carpet. Centrifugal pumps work well in most situations to pull up moisture. When significant amounts of moisture require removal, stand-on, and stationary water removal systems perform best.

Restoration to Carpet
Some carpets get stained or show spots after a water loss event and need additional cleaning to restore the fibers. SERVPRO techs carefully test fibers before cleaning, so the correct cleaning agents and methods get used, so there is no damage done to threads or issues such as shrinkage.

Techniques for Drying Carpet
A misstep homeowners sometimes make when attempting to dry carpets is using household fans. In some cases, they can make the problem worse. When necessary, the techs can remove carpet and dry it in-plant for reinstallation. However, to limit the disruption to the home, the techs dry the carpet in place. One commonly used application, referred to as floating, involves loosening the carpet on one side. Air movers get positioned to force air in the opened space, which assists in drying the carpet and padding from the bottom up and inhibits secondary damages. As the air movers force the embedded moisture to the surface, it gets captured by the dehumidifiers.

SERVPRO of Upper West Side at (917) 498-1362 for help with water damage in your home. The certified technicians can handle any size water loss and make it, “Like it never even happened.”

For more about Upper West Side click here.