Recent Why SERVPRO Posts

Our Skilled Restoration Professionals Are Ready To Respond To Your Disaster In The Upper West Side

10/12/2019 (Permalink)

corporate buildings with sunlight Give our SERVPRO of Upper West Side team a call anytime disasters strike at (917) 498-1362.

We Can Save Your Property In The Upper West Side

We New Yorkers have a passion for getting a job done right quickly and having it how we want it the first time you ask. That’s the mentality of our SERVPRO team that has been proudly serving the Upper West Side and other areas of Manhattan for years. As a family-owned restoration company, we can utilize the resources of our parent company without losing the roots and the ties to our community that make us such a respected choice when emergencies occur. We want not just to have you as a customer, but to know that should anything ever happen again, we are the team you want to call to make it right.

Water
We have to approach almost all of the water loss incidents that we address throughout the Upper West Side as situations that can affect other residences as well. With a high percentage of properties for our customers in the area being lofts, apartments, and condos, it is easy for disasters to spread beyond their initial source point to damage the entire unit. Once saturation has become an issue in the source residence, moisture can migrate to neighboring apartments and properties to present a more substantial hurdle for our restoration team to overcome.

We have seen the high volume of water restoration calls that our professionals receive every year, and that is why our experts focus on training and education to ensure that nearly all of our staff have the necessary certifications through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in water restoration. This comprehensive accreditation means that we always have qualified technicians available immediately when disasters strike your Upper West Side property.

Our professionals have to have the equipment to match this claim. We have an ever-growing inventory of tools and machines ranging from our portable sump pumps and light wands for extraction in confined spaces to the rapid drying solutions for Upper West Side residences like our desiccant dehumidifiers and positive pressure practices like the InjectiDry system.

Fire
While the recovery of fire loss incidents might seem par for the course to our SERVPRO professionals, the restoration services we provide Upper West Side properties rely on other aspects of our process as well, including interaction with our customers. We know that this is an overwhelming experience, and many times you question whether your home or apartment might be a total loss. We take pride in how we can not only help homes and businesses but also their owners, through traumatic and substantial fire losses.

Our team focuses on bridging the gap between our customers and their insurance company, as we have established working relationships with area providers. We know what these companies need to submit your damage claim and can document and catalog loss and damage through the extensive walkthrough and assessment that our experienced project management provides upon our initial arrival. There are several obstacles that are standing in the way of returning your Upper West Side property to preloss condition, and we have the experienced IICRC-Certified professionals to help.

Permeation of fire loss effects to neighboring properties is a concern for this type of emergency as well, so to reduce the spread of smoke odors and soot throughout your Upper West Side unit. Through the use of sophisticated equipment like ozone machines, hydroxyl generators, and thermal foggers, we can eliminate noxious scents and keep other neighboring properties from suffering these effects as well.

Storm
With many apartment buildings and structures having more than just a single owner, our SERVPRO team understands that the prompt service we provide can help to keep Upper West Side residents from becoming displaced for prolonged periods. It is part of the reason that our team of professionals has grown to include a full-service contracting division – so that we can address the basic needs of properties as storm damages occur. The faster we can overcome these concerns with even temporary measures, the faster effective and property-saving mitigation tactics can begin.

Because of the limitations that many of our structures place on effective extraction and drying tools we have in our recovery arsenal, our professionals must utilize efficient extractors that can be portable enough to transport into high rise buildings with the right power to complete the task. We have numerous portable extractors, including electric sump pumps and light wands that can help to remove standing water before it migrates beyond the immediate damage location in Upper West Side buildings.

There are multiple layers to storm and flood recovery that require the full measure of our team and their capabilities. We encourage continued education for all of our technicians, even after their acquisition of IICRC certification in specifically related niches like water restoration, structural drying, mold remediation, or cleaning. The result has been a comprehensive approach to restoration that includes efficient mitigation, reconstruction, and restoration for every storm damaged Upper West Side structure.

Mold
Mold is a situation that many properties throughout the Upper West Side find challenging to avoid entirely. Our professionals can understand how severe these effects can become and how they can present health risks to those exposed. Our proximity to the Hudson River and other major water features creates conditions where higher moisture content and relative humidity (RH) levels are difficult to avoid. Even with a proactive stance against rising moisture content, it can be impossible to negate entirely.

Because mold gets discovered in an Upper West Side home or apartment does not necessarily indicate a need for the property owner to vacate the premises until remediation completes. Our professionals have many strategies for containment that fixate on limiting the spread of these effects through the application of plastic sheeting and the operation of HEPA machines, including air scrubbers, negative air chambers, and hydroxyl generators.

If you believe a mold infestation is growing in your Upper West Side home, it is best to have the property thoroughly inspected by our IICRC-Certified Applied Microbial Remediation Technicians. If a threat gets discovered, we have immediate practices to implement to remove this organism and to protect the materials that were hosting a colony.

You might have several choices in restoration services throughout New York, but our professionals have worked hard for years to become a reputable and renowned team. We have a fast response, and we have the experience to help. Give our SERVPRO of Upper West Side team a call anytime disasters strike at (917) 498-1362.

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We Are The Leader In Water Cleanup In Manhattan

10/7/2019 (Permalink)

An air mover and lay-flay poly duct forcing warm air into a ceiling Our advanced equipment is working in the bedroom to extract remaining water vapor in SERVPRO's efforts to make it "Like it never even happened."

Why SERVPRO Celebrates Successful Water Cleanup Outcomes in Manhattan

Residential water damage in a Manhattan brownstone, highrise, or loft presents unique challenges. Bringing the submersible pumps and extraction tools needed to the wet spaces requires adaptations and creativity, why our highly-skilled and experienced team is in demand after a water loss. A fast response is critical as the water can migrate throughout your residence or into neighboring units within hours.

Gas Powered and Highly-Efficient Pumps

When more than two inches of water cleanup in your Manhattan apartment is necessary, our crews turn to gas-powered, submersible pumps. As the pump operates, we arrange for disposal of the water collected into an available treated sewer line. Frequently we use a toilet, a practical choice that permits immediate resolution without transporting the fluids outside of your living space and down many floors to ground level.

The Possibilities of Portable Extractors

Although our truck-mounted equipment is powerful, practicality requires the use of portable water extractors when the moisture is beyond the reach of our service vehicles. The flexibility of our portable extractors is vital to a positive water cleanup outcome. Our technicians can carry a portable model into any structure, able to collect up to 12 gallons of water between disposals. We can extract water in tight and closed-off areas. Our ability to eliminate hard to reach moisture is why SERVPRO exceeds industry best practice norms for water removal. 

Thorough Extraction Enhances Structural Drying Efforts

The more thoroughly we extract the standing, liquid water, the faster the structural components in your residence dry. Because of the difficulties of water cleanup in a loft or condo, it can be tempting to move to the drying phase prematurely. Our persistence in extracting as much water as possible is why SERVPRO winds up the structural drying quickly. We  minimize the disruption experienced by you and your family as we diligently work through each step, task, and activity needed to make the plumbing leak, appliance malfunction, or overflow “Like it never even happened.”

We’re Faster To Any Size Disaster,  and this is why SERVPRO of Upper West Side can be proud of our proven expertise in prompt and complete water cleanup. Call (917) 498-1362 at the first sign of a water loss.

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We Come Prepared To Restore Your Central Park West Home

8/14/2019 (Permalink)

SERVPRO will clean up the water and position industrial air movers and dehumidifiers to promote rapid drying when needed after water damage strikes.

The Ideal Tools for Water Damage Recovery in Central Park West

One of the advantages that many Central Park West homeowners discover about hiring out the restoration of disasters to competent professionals like our SERVPRO team is the premier inventory of recovery equipment available to our team. With water damage, multiple approaches are depending on the specific materials affected by spreading water and strategies to address circumstances like saturation, exposure, degradation, and cleaning. Our technicians have the right tools and products for the job, and knowing what to expect can help to put our customers more at ease when restoration work begins.

We understand how quickly water damage in Central Park West homes and apartments can get out of control, and that is why we ensure that whenever we deploy our technicians to an address, that they arrive with the full measure of recovery tools they might need. While it can be impossible to name all of the individual devices, machines, and tools our professionals use to restore water damage in area properties, here are some of the staples to this restoration niche:

  • Air Movers – These tools force heated air through moist environments. These come in different designs as well, with the standing model and a low-profile option for drying out more inaccessible areas.
  • Dehumidifiers – We have multiple units of varying sizes and strengths capable of handling several thousand square feet. When combined with our air movers that force moisture into the air, desiccant dehumidifiers can quickly drop humidity levels below an established baseline.
  • Extraction Tools – Not all water damage incidents require water removal efforts. When these are necessary, our SERVPRO professionals have options ranging from portable wet-vacs with extraction wands to full-sized trucks with mounted pumps for large loss scenarios.

Having the right tools for the job is a vital element to meeting the needs and exceeding the expectations of our customers. Our team prides itself on continually pursuing the latest products and devices that make the restoration of water loss incidents more efficient and cost-effective for our customers.

Regardless of the severity of the issue, when water loss incidents occur, you want assurances that your home can return to its original condition quickly. Our SERVPRO of Upper West Side team of restoration specialists can make it “Like it never even happened.” Give us a call anytime at (917) 498-1362.

See more about Central Park West.

Get the Experts Opinion on Water Damage Remediation in Your Manhattan Property

6/16/2019 (Permalink)

Water damage can happen in the most unsuspecting places like underneath a washing machine. Contact SERVPRO today for remediation assistance.

SERVPRO Helps Homeowner Avoid Secondary Damage Through Fast Action Against Water Damage

When water damage happens to a property in The City, you need the clean up to begin as quickly as possible. The faster the moisture levels are lowered in the affected areas, the more potential for limiting loss.

SERVPRO answered a call to mitigate water damage in a Manhattan home late one night and arrived on site within hours of the initial request. The source of the water loss came from a supply line in a laundry room to the incorrect installation of a new washing machine. When the homeowner tossed in his weekly laundry load and fell asleep on the sofa, he awoke to pools of water in his laundry room.

Why SERVPRO? Our technicians have extensive training and numerous certifications in the restoration sciences. This knowledge enables us to save more home contents and building materials from being counted as a water loss through our proprietary methods.

One factor that worked in the homeowner's favor was how quickly he called for mitigation. He had turned off the water and mopped up the standing water before out technicians arrived.

When our technicians scoped the laundry room, we found elevated levels of moisture in several places. Just above the baseboards water wicked into the sheetrock on one wall. Because it did not appear damaged and showed no signs of warping or buckling, the technicians drilled weep holes to allow the wall to dry with additional airflow.

Thorough lowering of moisture levels inhibits both the growth of mold and reduces foul odors that water loss can leave behind. Once the drying phase completed, our technicians wiped all surfaces with our powerful antifungal cleaners.

Although no discernable odors remained, to ensure the laundry room remained smelling clean, our technicians used time-release gel pellets to deodorize the room.

SERVPRO of Upper West Side knows you need help with water damage sooner rather than later. Contact our emergency response team at (917) 498-1362, and we can be on-site within hours to make your water loss, "Like it never even happened."

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Our Quick Response Will Restore Your Manhattan Property To Pre-Damage Condition

5/8/2019 (Permalink)

We are available to be on-site 24/7, get started by calling (917) 498-1362.

How SERVPRO Completes Fast Water Cleanup In Manhattan Apartments

When you rent an apartment, condo or co-op in The City, your water damage problems can become other people's problems pretty quickly. Often, the insurance for the building covers the structure only, so your adjuster usually has a separate policy for your actual living space and contents when you experience a water loss.

When SERVPRO handles water cleanup in a Manhattan home, we know the faster the extraction of the moisture begins, the less severe the outcome of the damage. Due to the proximity of neighbors in an apartment building, our technicians use different kinds of moisture detection to make sure that your neighbors are unaffected and if they are, the moisture can be quickly addressed.

Why SERVPRO? Our emergency response teams are local and can be on-site within hours after the call to begin mitigation of your water loss whether it is a part of a room or an entire home because We’re Faster to Any Size Disaster.

Our technicians know any time there is damage to your home, it is stressful. We work in tandem with your adjuster when we mitigate damage from water in your home. We provide detailed reports that include descriptions and photos for insurance claims to make the process seamless and there are no delays. From the initial damage discovery to our remediation process is included for full accountability of mitigation actions taken for your insurance claim, so your insurance company knows what is being done.

Water can wick quickly through sheetrock and getting it dried quickly is a priority when walls are affected. Our technicians set up air movers to dry your property and contents rapidly. Apartments with solid wood flooring can have different outcomes from one job site to the next depending upon how much water exposure has occurred and if the wood has absorbed enough moisture to buckle or warp. We have specific methods for drying hardwood flooring with positive outcomes.

After drying, we thoroughly clean and disinfect the premises. Then the lead technician goes over the cleanup and mitigation efforts taken to ensure both the homeowner and adjuster are satisfied with our work. SERVPRO of Upper West Side stands ready to assist with your water cleanup job when you need us. We are available to be on-site 24/7, get started by calling (917) 498-1362.

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If You Have A Flood Damage Issue In Your Manhattan Home, Call Our Professionals Immediately!

3/28/2019 (Permalink)

Excellent response times and industry-leading services are why SERVPRO of Upper West Side should be your first call after flood damage.

Why SERVPRO Is The Reliable Answer To Flood Damage In Manhattan

When flood waters enter your Manhattan property, you need to respond with speed and confidence. Allowing water to remain unabated for even a few hours dramatically increases the probability of progressive deterioration of building materials and the chance of secondary issues such as mold damage. Rely on a company that considers water damage remediation a core service for the best outcome.

Our commitment to attend to Manhattan flood damage within minutes to hours of the leak, break, or backup is why working with our professionals is the key to a successful resolution. Every vehicle in our service fleet is ready for action, packed with the equipment needed to evacuate even large quantities of water and then dry out your living spaces thoroughly.

When a SERVPRO crew rolls up to your residence a seasoned project manager reviews the situation. No delay occurs between that assessment and implementation of the plan as our employees are trained, equipped, and ready to get to work. Flooding deeper than two inches is pumped out, and then our powerful wanded extractors take over to evacuate moisture in crevices and recesses.

Technicians monitor moisture levels and scan for hidden water with thermal imaging devices. Using verifiable data rather than assumptions is why SERVPRO crews feel confident that flood damage is under control when we are on the job. Leaving any residual water can be harmful to structural components, so our efforts are necessary.

Once the flood water exits, we transform into structural drying mode. Air movers, heaters, and dehumidifiers roll off our vehicles, positioned by our team to efficiently pull moisture from building materials into the air as vapor. That vapor is condensed or absorbed by our humidifiers for removal. The seamless shift in focus is another reason why SERVPRO is second to none in the flood restoration business.

To be sure to prevent any contaminants from endangering your family’s well being, we apply EPA-registered disinfectants to the flood-damaged surfaces. A relentless commitment to finishing each job “Like it never even happened” is why SERVPRO boasts so many positive reviews and customer confidence.

Excellent response times and industry-leading services are why SERVPRO of Upper West Side should be your first call after flood damage. Reach us at (917) 498-1362 day or night.

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